Keep the customers who still want to stay.
A failed recurring payment shouldn't end a valuable customer relationship.
Revaly helps media and publishing companies prevent avoidable payment failures, recover more failed renewals, and reduce payment-driven churn—so more subscribers stay active and more recurring revenue is retained.
Find your recoverable revenueProtecting millions in recurring revenue for
The problem
Your customers didn't choose to leave. Their payment failed.
Your customers stay because you continue to deliver value. They read, watch, listen, learn, research, create, participate, or use your service. But when a recurring payment fails, access can be interrupted — and a customer who still wants to stay can appear in your churn numbers.
That is payment-driven churn. It creates more than a single failed transaction:
The platform
Payment performance across the full lifecycle.
Revaly helps improve payment outcomes before a decline, when a transaction is at risk, and after a failed payment needs recovery.
How it works
Three pillars of payment performance.
Explore how Revaly intervenes at each stage of the recurring billing cycle to keep revenue on track.
Legitimate payments often fail before they reach a true approval decision.
Revaly helps clean up the transaction before authorization whenever possible:
- Keep card credentials current.
- Correct incomplete or poorly formatted billing data.
- Structure payment requests for each gateway.
- Add payment history and trust context to the transaction.
Result: More legitimate payments are approved before they become failed payments.
Built for recurring revenue
Different businesses. The same payment challenge.
Media and publishing businesses serve different audiences in different ways. But the model is the same: value is delivered over time, payments recur, and a failed payment can put both revenue and the customer relationship at risk. Select your business type to see how Revaly helps prevent payment failures and recover more revenue across the recurring billing lifecycle.
Recurring access to content or services, billed on a cycle. A lapsed or expired card can silently end the subscription before the customer notices.
Revaly keeps legitimate renewals approving and recovers failed payments so subscribers keep uninterrupted access.
Recurring revenue is only predictable when legitimate payments continue to succeed. Revaly positions payment performance as a growth lever across the full transaction lifecycle.
Proof and assessment
Protect the revenue you already earned.
Revaly helps recurring-revenue businesses replace blind retries with intelligent payment performance.
Failed-payment recovery increased by 69%, from 38% to 64%.
ClinicSense was losing subscribers to failed payments without a clear way to recover them. Revaly replaced manual, generic retries with signal-driven recovery tailored to each decline. Failed-payment recovery rose by 69%, reducing involuntary churn and protecting recurring revenue without adding headcount.
Up to 35% higher recovery rates across markets.
Immunotec's existing system relied on three fixed retries. Revaly replaced that approach with decline-specific, signal-driven recovery. Recovery rates improved by 20–35% across markets, while recurring approval rates moved above benchmark. Immunotec also reduced payment-related service calls and improved cash-flow predictability.
Additional customer outcomes
Integrations
100+ integrations. Zero disruption to your stack.
Connect Revaly to the platforms your publishing business already runs on — Zuora, Recurly, Chargebee, Stripe, and 100+ billing, CRM, and gateway integrations. No migrations, no engineering lift, live in days.
VIEW ALL INTEGRATIONS
FAQ
Questions, answered.
See what payment performance can unlock
Tell us about your recurring-revenue business and we'll show you where failed payments may be affecting your revenue, retention, and customer lifetime value.